Welcome to Sjacti! By purchasing from us, you agree to the following terms and conditions. These terms ensure a smooth and enjoyable experience for our customers
Ordering and Payment
Delicious ice cream varieties from Sjacti are delivered exclusively in Hong Kong. Unfortunately, international delivery is not available. Order processes are only against cash on delivery. Please keep the correct change as the delivery team may not always have change available.
Delivery Policy
We are committed to delivering fresh and high-quality ice creams within Hong Kong. Delivery time may defer according to place and demand. While we strive for timely deliveries, delays may occasionally occur due to unforeseen circumstances. If there are any issues with your order, please reach us as soon as possible at [email protected].
Customer Satisfaction Commitment
Sjacti is proud to provide amazing ice creams made from the highest quality ingredients. If there is anything that you find an issue with your order, please notify us during delivery. Returns are not accepted because of the nature of our products, but we will accept any issue that is valid and try to resolve it fairly.
No Sharing of Personal Information
Sjacti values privacy. We do not share your personal data, including contact details or order history, with third parties. Your information is used solely for processing and delivering your orders. We do not engage in data selling, marketing partnerships, or any form of information distribution beyond our operational needs.
For any inquiries, feel free to reach out to us at [email protected]. Thank you for choosing Sjacti – your go-to ice cream destination in Hong Kong!